Sales Assistant

Summary Of Position

The Sales Assistant supports the management team within a company’s sales department and accounting. They are responsible for performing clerical duties such as completing expense reports, sales proposals, invoicing on sale orders, payments, scanning, and administrative tasks.

Responsibilities

• Provide excellent and courteous customer service by receiving calls and understanding customer requirements and needs. This will include correctly capturing customer requests in the company’s ERP system.
• Assist and provide clerical support for the sales department and accounting. Act as an advisor, informing customers of items not ordered or out of stock per the regular ordering process and offering appropriate alternatives that meet customer needs.
• Ensure that customer information is accurate and data entry into the company ERP is correct.
• Write and distribute emails, correspondence memos, letters, scans, and forms.
• Develop and maintain records.
• Record-keeping responsibilities may include electronic databases and sales proposals for prospective customers.
• Handles purchase orders.
• Other duties as assigned by the supervisor.

Minimum Requirements

• Education – High School diploma or equivalent.
• Experience – At least two years of relevant sales or administrative experience, preferably in Seafood or perishable foods.
• Work ethic – A sense of urgency in meeting critical and time-sensitive deadlines.
• Communication - Excellent communicator in written and verbal forms with a strong focus on interdepartmental and customer communications.
• Technical: Excellent working knowledge of Microsoft Office products, especially Excel, Word, and Outlook, is required. Experience with an ERP system is a plus.
• Hours - Willingness to work a flexible schedule, including weekends, to meet customer and business needs.
• A combination of the above will also be considered.

Fortune Fish & Gourmet is an equal opportunity employer.

Our Mission is to elevate meals and lives by uniting unmatched product quality and selection with responsible sourcing, faithful stewardship, and unparalleled commitment to our customers’ and team members’ success.

Our Vision is a world in which we can all

Do good. Be great. Scale excellence.