Retail Operations Assistant

Retail Operations Assistant

Job Summary of Retail Operations Assistant

The main responsibilities of this position include prioritizing excellent customer service, maintaining high merchandise standards, and supporting store operations within a specific zone. Success in this role hinges on attention to detail, effective communication, and a steadfast dedication to upholding the company's values in a fast-paced retail setting.

Job Duties and Responsibilities of Retail Operations Assistant:

• Implement company guidelines to manage and present the designated store zone effectively.
• Support the onboarding process for new associates by focusing on training them in zone-specific tasks.
• Guide and assist customers with kindness and support in choosing products.
• Stay abreast of all special offers and programs, which encompass Ollie’s Army and charitable endeavors.
• Play a role in the store recovery efforts by restructuring displays and replenishing merchandise.
• Coordinate with colleagues and escalate customer issues to higher management when required.
• Collaborate in the store-wide cleaning and maintenance undertaking to uphold cleanliness standards.
• Handle any other tasks as delegated by store management.

Qualifications and Experience of Retail Operations Assistant:

• It is preferred that applicants have a minimum of six months of experience in a retail or service-oriented position.
• Impressive communication, interpersonal expertise, and organizational competencies are necessary.
• Adherence to confidentiality protocols and demonstrating discerning judgment.
• Acquaintance with retail terminology and merchandising processes.
• Openness to working late shifts, weekends, and holidays as and when needed.
• Illustrating a beneficial perspective and expertise in functioning collaboratively with both customers and the team.

Benefits of Retail Operations Assistant

• Employees can start utilizing medical, dental, vision, and prescription benefits after being with the company for 90 days.
• A 401K featuring a significant employer contribution that vests immediately.
• Save 20% on all Ollie's purchases thanks to the associate discount.
• Potential for career development and advancement within the company is presented as internal pathways for professional growth.
• A vast array of voluntary perks options allows for customization.

About Ollie's Bargain Outlet

Olliea’s Bargain Outlet is one of the nation’s largest retailers of closeout merchandise and excess inventory. With a growing footprint across the United States, we offer unbeatable deals on brand-name products. We remain committed to our core values and delivering exceptional value to our customers and team members.

FAQ

Q: Is it easy to get hired at Ollie's?

A: Hiring time varies; stocker roles may take 1 day, while cashier positions can take up to 60 days.

Q: What does Ollie's pay—weekly or biweekly?

A: Ollie's pays employees on a biweekly basis, every two weeks.

Q: What are the benefits of working at Ollie's?

A: Benefits include medical, dental, vision, and prescription coverage for employees and dependents.

Q: Why is stuff at Ollie's so cheap?

A: Ollie's buys overstock and closeout items in bulk at low cost and passes the savings to customers.

Q: What does Ollie's do with unsold items?

A: Ollie's purchases unsold stock from liquidated businesses and sells them at discounted prices.